I wanted to take a moment and thank you for your support in 2020.
To say the last 10 months have been difficult would be an understatement. Despite the challenge of balancing the interests of our guests, our employees and the business, our team remained committed to giving back to our community even as we struggled to pay our own bills.
Here are some highlights from 2020:
Please know that your patronage and generosity made these things possible and helped the almost 100 employees of Doc Chey’s, Dragon Bowl and Osteria 832 to pay their mortgages, living expenses and kid’s tuition during the pandemic. For this we are truly grateful.
The COVID pandemic is far from over so please do not forget to support us and other local businesses in 2021 because we all need your help and we want to be here to serve you when things get back to normal.
The Doc Chey’s, Dragon Bowl and Osteria 832 teams wish you and your loved ones health, happiness and prosperity in the new year. See you in 2021!
We request that all guests wear a mask and practice social distancing when at the restaurant, unless seated for dining of course. Limited seating is spaced for social distancing.
The health of our guests and staff is our priority. When you order from Osteria 832, you are ordering from a neighborhood restaurant that is taking every possible precaution to ensure that your meal is prepared, packaged and served safely. We continue to follow the CDC guidelines and beyond. Here are a few of the many safety precautions we are taking so you can enjoy your favorite meals worry-free:
√ Masks & gloves for all employees
√ A+ Health Inspections
√ ServSafe certified
√ Frequent hand washing
√ Constant cleaning & disinfecting
√ No-contact pickup
We are truly humbled by all the support our neighbors have shown us. We hope you will continue to order regularly — whether for yourself or to help feed the frontline — until the crisis is over. Thank you for placing your trust in us.
MARCH 24 2020
We wanted to update you on how to enjoy Osteria 832 food during the COVID-19 crisis:
• Our dining room is closed. We are offering take-out and delivery service only. If your order has been paid for, it will be waiting for you on the bar counter. If you need to pay for your order, please see the cashier for your order. For the safety of everyone, please remember to maintain a distance of 6 feet from any other guests or staff.
• Contact-Free Pick-up – Place your order on our mobile app or website, or call us at (404) 897-1414.
• Delivery – Place your order on our mobile app or website (these are our preferred methods since we avoid third party delivery fees), UberEats, DoorDash or Zifty.
• Safe and Sanitized – Your safety and the safety of our employees is of utmost importance to us so we will continue to be diligent with cleaning all contact surfaces in our restaurant and insuring our employees are healthy.
As we navigate these tumultuous times, as the owner of Osteria 832, I have two primary objectives. First, we will do our best to keep our doors open during this crisis in order to serve our guests who crave our food and provide a paycheck for as many employees as possible. Second, it is my responsibility to insure that Osteria is here a year from now so we can continue to serve both our guests and employees.
This will take some very tough operational decisions on my part and continued support from loyal guests like you. We hope you continue to order take out or delivery from us regularly until this crisis is over.
We have never taken your patronage for granted and we are especially grateful for your business during these trying times. We will continue to do our best to exceed your dining expectations during this crisis and for years to come. See you soon.
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I wanted to personally reach out to you and provide an update on the actions the HomeGrown Restaurant Group (Doc Chey’s, Dragon Bowl and Osteria 832) is taking to protect the health and safety of our guests, employees and neighbors.
We believe the best approach is to follow the guidance and advice of the medical experts so we are following the CDC guidelines for preventing the spread of viruses. We will provide hand sanitizer in the restaurant for our guests and we will step up our frequency of cleaning and disinfecting our restaurants paying special attention to high contact surfaces like chairs, tables, counters, restrooms, door handles and payment terminals. Employees will increase the frequency of their hand washing throughout the shift and any employees experiencing flu-like symptoms will not be permitted to work.
We take sanitation and food safety very seriously. Our most recent health inspection score at each of our restaurants was an A. We were committed to providing a safe environment for our guests and employees long before this coronavirus situation and our commitment will remain strong long after coronavirus is a distant memory.
Let me take this moment to thank you for your patronage and choosing to spend some of your dining dollars in my restaurants. I know you have a lot of choices on where to spend those dollars and I don’t take it lightly that you have chosen us. You have my word that we will continue to work hard and do our best to earn your trust and your business by providing you with affordable delicious food with friendly efficient service in a safe neighborhood environment.